Terms and Conditions

1.1 These Terms and Conditions ("Terms") govern the use of the OPOY Web Platform, OPOY Messenger App, and any related services ("Services") provided by OPOY Cloud UG (haftungsbeschränkt) i.G. ("OPOY", "we", "us", or "our").

1.2 By registering, subscribing, or using the Services, you (either as an individual or as an authorized representative of an organization) agree to be bound by these Terms.

2.1 Users must provide accurate and complete information during registration.

2.2 The first user to register an organization account automatically becomes the administrator. Only the administrator can manage organizational users.

2.3 Each account is personal. You are responsible for maintaining the confidentiality of your credentials and for all activities under your account.

3.1 OPOY provides cloud-based collaboration and communication tools including, but not limited to, secure messaging, video calls, calendar integration, file sharing, polls, and organizational management.

3.2 All communication is end-to-end encrypted (E2EE) and data is stored exclusively on EU servers in compliance with GDPR.

4.1 The Services are offered on a subscription basis. Pricing and payment terms are displayed during the sign-up process.

4.2 All payments are due in advance and automatically renewed for subsequent billing periods until canceled.

4.3 Users can cancel their subscription at any time; cancellation takes effect at the end of the current billing cycle.

4.4 For organizational accounts, billing requires provision of accurate invoicing data (company name, VAT/Tax ID, address, etc.).

5.1 If a VAT or Tax ID is not provided by the customer, OPOY reserves the right to charge the applicable local VAT according to the customer's billing address within the EU.

5.2 Pricing is exclusive of taxes unless stated otherwise.

6.1 OPOY complies fully with the General Data Protection Regulation (GDPR).

6.2 Details on data processing, storage, and user rights are available in the Privacy Policy and Data Processing Agreement (DPA), which are integral parts of these Terms.

6a. For paid users or organizational accounts, OPOY additionally processes the following data for billing and accounting: ● Company name ● Billing and possibly delivery address ● Payment information (e.g. bank details, transaction ID, invoice number) ● Contact details of the responsible accounting person The processing is carried out for contract fulfillment in accordance with Art. 6 (1) lit. b GDPR and to fulfill legal retention obligations under commercial and tax law (Art. 6 (1) lit. c GDPR). Invoice data is stored for the legal retention period (usually 10 years) and then deleted or anonymized.

7.1 Users shall not use the Services for illegal activities or to transmit harmful content.

7.2 Users are responsible for backing up personal content if they choose to do so.

7.3 Administrators are responsible for managing user access and compliance within their organization.

8.1 All intellectual property rights in the Services, including software, logos, designs, and documentation, remain the property of OPOY or its licensors.

8.2 Users may not copy, modify, distribute, or create derivative works without explicit permission.

9.1 OPOY provides the Services on an "as-is" basis and does not guarantee uninterrupted or error-free operation.

9.2 OPOY is not liable for indirect, incidental, or consequential damages, including data loss.

9.3 Liability for gross negligence or intentional misconduct remains unaffected.

10.1 Users may terminate their account at any time.

10.2 OPOY may suspend or terminate access for breach of these Terms, illegal activity, or violation of applicable laws.

11.1 OPOY reserves the right to modify these Terms.

11.2 Changes will be notified within the app or via email. Continued use of the Services constitutes acceptance of updated Terms.

12.1 These Terms are governed by German law.

12.2 Any disputes shall be resolved exclusively by the courts of Munich, Germany, unless otherwise required by mandatory law.